Your Rights and How to Apply
You can send us your requests about your personal data using the methods below. We handle your application free of charge.
Your rights under Article 11 of the Law
- To learn whether your personal data is processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used in line with that purpose
- To know the third parties to whom it is transferred, in Turkey or abroad
- To request correction if it is incomplete or inaccurate
- To request deletion or destruction within the conditions set out in the Law
- To request that correction, deletion, and destruction be notified to the third parties to whom the data was transferred
- To object to a result against you that arises solely from analysis by automated systems
- To request compensation for damage if you suffer harm due to unlawful processing
How can you apply?
- In writing: You can deliver your wet-signed application by hand to Keykubat Mah. Osman Kavuncu Blv. 273/A, 38070 Melikgazi / Kayseri, or send it through a notary or by mail.
- Electronically: You can send it to info@idealsaglik.com.tr using a registered electronic mail (KEP) account, a secure electronic signature or mobile signature, or from the email address you previously gave us that is registered in our system.
What should your application include?
- Your first name, last name, and your signature on a written application
- Your Turkish ID number; if you are a foreign national, your nationality and passport or ID number
- Your residential or business address for notification
- Your email address, phone number, and fax number, if any
- The subject of your request and any related documents, if any
Result and complaint
We conclude your application as soon as possible and within 30 days at the latest, free of charge. If the process requires an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged. If your application is rejected, you find the response inadequate, or no response is given in time, you can file a complaint with the Personal Data Protection Board within 30 days of learning of the response and in any case within 60 days of the application date.